PRIVACY
POLICY

1. Introduction

Welcome to Grip Creative (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gowithgrip.com (the “Website”) and make purchases through our payment processor, Paystack.

By accessing our Website and using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Website.

 

 

2. What Information We Collect

We do not directly collect personal data on our Website. However, when you proceed to make a purchase through our payment processor, Paystack, we receive the following information:

  • Name
  • Email Address
  • Phone Number
  • Company Name (if provided)

Additionally, we use MonsterInsights (Google Analytics) to collect website usage data, which may include:

  • IP address (anonymized where possible)
  • Device and browser type
  • Pages visited and time spent on the website
  • Referral source (how you arrived at our site, e.g., search engine, social media, or direct visit)

This data is collected automatically and helps us analyze website traffic, improve user experience, and optimize our services.

We do not collect or store:

  • Payment information (e.g., credit card details, bank account numbers)
  • Residential address
  • Social media profiles

All payment transactions are securely processed by Paystack, and we do not have access to sensitive financial details.

 

 

3. How We Collect Personal Data

Your personal data is collected through the following methods:

  • Third-Party Service (Paystack Payment Processor) – When you make a payment, Paystack collects and processes your details, which we receive for order fulfillment and communication purposes.
  • Google Analytics via MonsterInsights – We use cookies and tracking technologies to analyze website traffic and improve our services.

We do not collect data through:

  • Forms on our website
  • Newsletter sign-ups
  • User accounts or registrations

 

 

4. How We Use Your Information

We use the personal data we receive only for:

  • Processing orders and service fulfillment – Ensuring we can deliver the branding and web design services you purchased.
  • Communication – Sending purchase confirmations and responding to inquiries.
  • Website Analytics & Improvements – Using Google Analytics (via MonsterInsights) to analyze website traffic and enhance user experience.
  • Legal and security purposes – Maintaining records for business compliance, fraud prevention, and legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

 

 

5. Analytics and Cookies

We use MonsterInsights, which integrates with Google Analytics, to track and analyze website traffic. This allows us to:

  • Understand how users interact with our Website
  • Improve content, navigation, and services
  • Detect technical issues and optimize performance

Cookies and Tracking Technologies
Our Website may use the following types of cookies:

  • Essential Cookies – Required for site functionality (e.g., cookie consent banner).
  • Performance Cookies – Used by Google Analytics to track website traffic and user behavior.

If you prefer, you can opt-out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.

 

 

6. Data Protection and Security

We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no electronic transmission or storage system is 100% secure.

Since payments are processed through Paystack, we recommend reviewing their security policies for more information: Paystack Privacy Policy. and Paystack Security Policy

 

 

7. Third-Party Links

Our Website may contain links to third-party websites, including our payment processor, Paystack, and analytics provider, Google Analytics. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies before providing any personal information.

 

 

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your personal information deleted, please contact us at team@gowithgrip.com

 

 

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access & Correction – Request a copy of your data and correct inaccuracies.
  • Deletion – Request deletion of your personal information (subject to legal retention requirements).
  • Opt-Out of Analytics Tracking – You can disable Google Analytics tracking via your browser settings or by using the Google Analytics Opt-Out Tool.

To exercise these rights, please contact us at team@gowithgrip.com

 

 

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

 

 

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Grip Creative
Website: https://www.gowithgrip.com
Email: team@gowithgrip.com